Nothing is worse than needing to use your mobile phone on the move and then being faced with ‘no service’ or 1 bar of signal, whilst your browser loads unsuccessfully. Employees who work remotely experience all kinds of frustrations when they cannot connect to Wi-Fi, and in fact it can be very detrimental to business productivity. AGILIS Mobile explores some of these frustrations…
“MY PHONE CUT OFF IN THE MIDDLE OF A PHONE CONVERSATION WITH A CUSTOMER AND NOW I CAN’T EVEN CALL BACK”
Lost calls and poor network coverage are embarrassing for business mobile users, and it’s especially common for those who work in rural locations. Customer service is so important and when you can’t hold a solid conversation with a customer or prospect due to unpredictable signal, it puts employees on edge and irritates the recipient on the other end of the phone too.
“AHHH, I CAN’T ACCESS MY EMAILS”
Being out of the office without the control of your email inbox can send you into meltdown. You can feel out of the loop from clients and colleagues, and without the ability to respond to inbound messages it delays your response rates. This can affect new leads too – which isn’t ideal for sales!
“I CAN’T COMMUNICATE WITH COLLEAGUES TO MOVE THE PROJECT ALONG”
Many employees on the road share servers and status reports with colleagues in order to keep all involved informed in one place. Others may issue analytical reports to update office-based colleagues and subsequently inform customers. A lack of signal disrupts the business supply chain and can prevent the progression of a project or job.
“I WANTED TO PROMOTE OUR BUSINESS ACTIVITY LIVE ON SOCIAL MEDIA AND NOW I’VE MISSED THE OPPORTUNITY”
Marketing activities are constantly moving along, and news can travel and become outdated very quickly in today’s fast paced social media realm. When professionals are at an event or have a company update, the activity is arguably best shared live or on the day at least for maximum effect with social media followers. Nothing is more infuriating than when you can’t get signal to post the content there and then! So, what do the above frustrations all have in common? They are indeed all inconveniences that could be avoided and dead time that would make a big difference to a professional’s working life. The solution? AGILIS Anywhere™. Differing from existing mobile service models; AGILIS Anywhere™ gives you access to multiple UK networks ensuring that wherever customers roam in the UK, their handset will pick up the strongest alternative network.
Find out more about Agilis Mobile plans here.